How does this debt collection service work?
How do I deal with overdue payments?

COLLECTaDEBTpro uses unique multimedia collection strategies to recover your overdue debts, quickly and effectively. This is accomplished by utilising our bespoke communication techniques and in-depth investigations, integrated into smart solutions that re-engage you with your customer, allowing you to regain complete control of your cash flow.

How do I deal with larger volumes of unpaid debt?

Once registered, you can easily upload single debts in less than three minutes. For multiple debts, you can upload a spreadsheet to quickly and securely send us higher volumes.

How do I recover unpaid debts cost-effectively?

Our service has one low price, no matter the size of the outstanding bill. You can choose from one of three packages, with each offering differing levels of activity to suit your needs.

Costs are kept low by combining our cutting-edge technology platforms, significant economies of scale and cross-shared resourcing.

What happens to the recovered debt?

Your customers will contact you directly using the details that you have provided. This enables you to maintain control over the repayment negotiations and reduces the risks associated with outsourced contact centres.

Payments will be made directly into your bank, so as not to affect your cash flow. This eliminates the lengthy delays that many experience when using Solicitors or traditional Debt Collections Agencies.

You remain in full control at all times and can dictate future decisions via your online portal. For example, you can:

  • Cease further activity
  • Suspend activity whilst under a payment arrangement
  • Inform us that your customer has left the address
  • Suspend action for a period of time if the account is in query
  • Instruct our litigation partner (if required) at the end of our collections process

How do I get started with low-cost debt collection?

Our registration and upload processes are quick and easy, each completed in a few simple steps.

Once registered, you will be sent a verification message that contains an email validation link. Upon your first login, you will be prompted to change your password to a secure, memorable word. It is your responsibility to keep these login details secure at all times and only ever distribute them to authorised users.