We recognise the importance of keeping customer data secure at all times. COLLECTaDEBTpro has been designed to include cutting edge security protocols that safeguard your information and give you peace of mind when using this service.

Data Transfer

All information entered onto our portal is secure and encrypted. The data is only held on our servers for as long as necessary to complete the designated package solution. After this time the information may be stored for customer use in regards to auditing purposes, in-line with our retention policy.

Only the registration and debt details are held on our servers. Security access to our web portal is controlled by the use of secure ‘username’ and ‘password’ protocols.

All processes and controls are compliant with the General Data Protection Regulation (GDPR).

Web Site Security

The information transmitted on our site is delivered via secure socket layer (SSL). This process provides a secure connection between internet browsers and websites, allowing us to transmit private data online. Sites secured with SSL display a padlock in the browsers uniform resource locator (URL).

All data applied to our website is received through HTTPS protocol for secure communication over our computer network. This provides authentication of the visited website and protects the privacy and integrity of the exchanged data.

Server Security

Our servers offer the most up-to-date physical and electronic security for our client's data. We protect this information from risk and employ a backup protocol to ensure robust control.

Our server has full and comprehensive services to enhance protection of your data and is scanned regularly to ensure total safety of personal and confidential data.

Payment Card Industry – Data Security Standard (PCI-DSS)

Our payment provider is certified PCI Level 1, the most stringent level of certification. No sensitive payment data is accessed or stored on COLLECTaDEBTpro’s servers and as such, we retain the highest security standards for online transactions.

Information Commissioner's Office (ICO)

COLLECTaDEBTpro are a trading style of Themis Global Limited, who are registered for Data Protection with the Information Commissioner’s Office under registration reference ZA133001